Bitcoin Exchange Unocoin to Repay Users After Account Thefts

Users of Unocoin reported that their funds had been stolen over the weekend, prompting the India-based bitcoin exchange to temporarily close.

AccessTimeIconAug 7, 2017 at 5:35 p.m. UTC
Updated Sep 13, 2021 at 6:48 a.m. UTC
10 Years of Decentralizing the Future
May 29-31, 2024 - Austin, TexasThe biggest and most established global hub for everything crypto, blockchain and Web3.Register Now

Users of Unocoin reported that their funds had been stolen over the weekend, prompting the India-based bitcoin exchange to temporarily close and begin issuing reimbursements.

The scope of the thefts – constituting transactions of 0.25 BTC (about $840 at current prices) from an undisclosed number of accounts – is not yet immediately known. The startup – which operates both an exchange service as well as a hosted wallet – indicated in a blog post published earlier today that the incident only a small subset of its customers base.

That said, Unocoin accepted the blame for the thefts and said that it would refund the affected users.

The startup explained:

"Due to our security protocol, just after a few transactions our server identified the pattern and stopped the subsequent transactions by marking it as pending. We are now working on cancelling the pending transactions to users. Unocoin has taken the responsibility to refund the few transactions that happened to get processed."

Unocoin suspended logins in light of the incident, though signs on social media indicate that access is being returned to at least some users. In the past couple of hours, several customers have reported on Twitter that their funds had already been given back to them.

The ability to send transactions has also been suspended, which the exchange said would be brought back online pending further security checks.

"The Send feature will be enabled once our security experts feel that it is perfectly safe to do so."

The exchange has raised nearly than $2 million in venture capital to date, including a $1.5 million funding round announced last September.

Disclosure: CoinDesk is a subsidiary of Digital Currency Group, which has an ownership stake in Unocoin.

Wallet theft image via Shutterstock

Disclosure

Please note that our privacy policy, terms of use, cookies, and do not sell my personal information has been updated.

CoinDesk is an award-winning media outlet that covers the cryptocurrency industry. Its journalists abide by a strict set of editorial policies. In November 2023, CoinDesk was acquired by the Bullish group, owner of Bullish, a regulated, digital assets exchange. The Bullish group is majority-owned by Block.one; both companies have interests in a variety of blockchain and digital asset businesses and significant holdings of digital assets, including bitcoin. CoinDesk operates as an independent subsidiary with an editorial committee to protect journalistic independence. CoinDesk employees, including journalists, may receive options in the Bullish group as part of their compensation.


Learn more about Consensus 2024, CoinDesk's longest-running and most influential event that brings together all sides of crypto, blockchain and Web3. Head to consensus.coindesk.com to register and buy your pass now.