Bitstamp to ‘Triple’ US Team as Number of New Customers Surges

The exchange will bolster its customer support and American headcount as U.S. crypto under management eclipses $1.1 billion.

AccessTimeIconMay 3, 2021 at 6:06 p.m. UTC
Updated May 9, 2023 at 3:18 a.m. UTC
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Crypto exchange Bitstamp said Monday it will boost U.S. operations to keep up with a surge in customers and assets under management.

  • London-based Bitstamp will “triple” its 11-person U.S. team and increase customer support by 50% in 2021.
  • It will lean into its bitcoin-backed loans partnership with Silvergate Bank, and said in a blog post it “believes” it can dole out $250 million in the institution-focused loans this year.
  • The expansion comes as exchanges around the world race to keep up with a stream of new clients. 
  • Bitstamp reported $1.1 billion in U.S. crypto under management (11% of Bitstamp’s total) and 1.63 million U.S. customers (36% of its global base).
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